Here is a handout with information provided by ONAC grantees regarding how they delivered remote and/or socially distanced Volunteer Income Tax Assistance (VITA) services during the 2020 tax season and shutdowns associated with the COVID-19 pandemic.
The handout includes a summary of the ONAC grantee 2020 VITA service efforts based upon direct excerpts from grant reports submitted by each grantee that provide more details about their overall experience and the adjustments they made to provide tax filing services in their communities during the COVID-19 pandemic. ONAC let the grantees know that we were collecting information from their reports for this handout. The summary attributions are included in the handout.
Due to necessity, both tax preparers and filers are now using technology that they may not have used before to successfully complete remote tax filings. While providing VITA services to their local Native communities, these Native-led VITA programs are striving to keep both the preparers and filers as safe as possible.
We hope this information might be useful to those providing Native VITA services.
A big thank you to the Native VITA programs that shared their innovations.